My Boy Nelson

We have a GE Profile Side-by-Side Refrigerator in our kitchen - I'm not sure how long ago we bought it, but it's been several years. In all that time, I've fought an on going battle with the shelves in the freezer side, they keep on FALLING DOWN.

I've rearranged food, changed the positions of the shelves, done everything imaginable. And so, yesterday in a fit of frustration and maybe, just a tad of inspiration, I went to the Internet to "research" my problem.

I didn't find anything about my shelves on GE's list of FAQ questions, so, on a whim I called Customer Support. And do you know what? As I write, a retrofit kit is winging it's way toward my home - free of charge!

Oh, Maytag...Maytag. You should be taking some serious notes here.